Frequently Asked Questions

My dog hates baths, any advice??

We want your dog to have a positive experience. If your dog is really fearful of baths, we recommend taking it slow. You could stop by our shop a few times before ever having your dog get in the bath. Each experience to our shop should be a good one. You might want to have your dog get in a bath without turning on the water. When the dog is comfortable, you can slowly introduce the water and the dryer. All with the goal of taking it slow and making sure your dog is not overwhelmed or stressed. Pair this with nice calm massages and lots of treats for an overall positive experience.

We will help you each step of the way by doing our best to make your dog is comfortable with treats, peanut butter bath lick, or using products such as water free shampoo or alternatives to the spray nozzle and/or dryer.

Do I need to make a reservation?

No. Just come on by. We have 5 tubs so the wait is usually very short, if any.

How much does it cost for two dogs?

If you are going to use one tub, either bathing the dogs at the same time or one after the other, the price is still $25 for 30 minutes use of the tub. If you need additional time, its $7 for another 15 minutes.

We have one tub that has a gate so one dog can be in the tub and the other waiting their turn.

My dog does not like other dogs around, can I still bring them?

We have curtains that can block the view of other dogs. You know your dog best and while bathing, you are responsible for keeping your dog under control. You can also call ahead to see how busy we are or wait for an opportunity when the store is empty to come in.

Are the tubs clean?

Yes. We clean and disinfect them after each bath with a cleanser used at many veterinary hospitals and boarding facilities.

Do you offer any discounts?

Everyone is automatically enrolled in our Suds Club Program. We’ll punch your card every visit and your 10th bath is free. Plus, your dog gets their picture on our Suds Club Wall of Fame.

What is your holiday schedule?

Our office is closed on holidays. Click here to see our full holiday schedule.