Early Drop-off
Need to get to work faster? We offer early drop off M-F between 6:30 AM-7:00 AM. It is important to mention when you make your daycare reservation as our employees arrive early to tend to boarding dogs during this time. This service is not offered on boarding reservations.

Late Charge
When not picked up by closing time (7:00 PM weeknights or 6:00 PM weekends). Dogs not picked up 30-min after closing will be boarded and client will be responsible for additional boarding fees.

Peak Cancellation Policy
Standard cancellation policy is no charge if notified no later than 5pm the day prior, otherwise full fees apply for no shows or after 5pm notices. However, there are times when our daycare is at full capacity due to peak boarding. At these times, we require a 14-day notice ahead of the peak timeframes as follows:

• Thanksgiving Break (11/22/25-11/30/25) all cancellations must be received by 11/7/25 for any reservation during this timeframe. Otherwise full fees apply for late notice or no shows.
• Winter Break (12/20/25-1/4/26) all cancellations must be received by 12/5/25 for any reservation during this timeframe. Otherwise full fees apply for late notice or no shows.
• Spring Break (3/28/26-4/5/26) all cancellations must be received by 3/13/26 for any reservation during this timeframe. Otherwise full fees apply for late notice or no shows.

Cancellation & holiday schedule
Daycare FAQ

Boarding (Pick-up Day)
Additional charge for Structured Daycare on pick-up day. If you pick-up before 9:00 AM, we will not charge for Structured Daycare that day. Otherwise, we charge a half day, regardless if your dog is here a full day or half day.

Plush Bedding
Upgrade to soft plush bedding for your dog to sleep on overnight (not recommended for shredders)

Slow Feeder Bowl
We will feed your dog meals in a interactive fun feeder bowl to help prolong meal time and prevent choking and indigestion

House Food
We use Fromm Classic as our house food. We have a chicken and a non-chicken option for those with dietary restrictions.

Holiday Boarding Deposit
A non-refundable boarding Deposit collected during holidays, when FGMN is closed, and during peak periods (Thanksgiving, last 2 weeks of the year, and Spring Break). The deposit secures your reservation and will be applied towards your reservation. If the reservation is cancelled less than 14 days from the day you were scheduled to drop off, the deposit will not be refunded (holiday schedule)

Holiday Surcharge
An additional surcharge will be applied each day during holiday times we are typically full and at capacity. (holiday schedule)

Attention Time
15-minute personalized attention we offer your dog in a private location outside the playgroup. We will massage, cuddle, read a book, or listen to relaxing music and lather your dog with lots of attention.

Art Project
We'll spend time working on something creative with your dog that you can keep as a souvenir,  personally "paw-made" by your very own dog. Options include a keepsake card, a painting canvas, or a story book with photos. *Can also be added to Enrichment School.

Enrichment Activity
15-minute individualized activity we offer your dog privately outside the playgroup. We have lots of great treat-dispensing toys, puzzles, and activity mats to choose from. We may help you discover a new toy or product your dog really enjoys interacting with. Treats are provided but if your dog has a sensitive stomach you may want to supply the treats.

Enrichment Camp
30-minute small group activity where dogs will explore and interact with a variety of items using their scent, tactile, physical, cognitive, or social skills. Camps are comprised of no more than 6 dogs at a time. Camps are held every Monday-Friday between 10am and 2pm. Dogs must arrive before 10AM to participate. Treats are provided but if your dog has a sensitive stomach you may want to supply the treats. To see our daily camp activity check out the events calendar

Nature Walk
15-20 minute walk outdoors for mental clarity, reduce stress, and a breath of fresh air. This service is especially beneficial for dogs that are overly stimulated in the daycare environment, dogs that are shy and could benefit from added socialization, and dogs that are boarding with us for an extended period of time.

Treadmill Walk
15-minute individualized walk on our dogPacer treadmill to burn off extra energy, reduce stress, and give your dog extra exercise outside the playgroup.

On-Demand Training
30-minute individualized training sessions where a member of our training team will work on behaviors such as basic manners, impulse control, leash manners and confidence building skills while your dog attends daycare. Single sessions or packages available, package includes an in person 30-minute follow-up consult with the trainer at our facility. Visit our Training Page for more details.

Pet Taxi
We will taxi your dog to our daycare (within a 5 mile radius) or take your pet to the vet. Each additional mile is $1. Vet appointments are additionally charged as pet sits for each 30 minute block of time the sitter is at the vet office. *Can also be added to Enrichment School.

Bath
Send your dog home clean and smelling good

Ear or Eye Clean

Nail Trim

Spa Package
Includes bath, nail trim, ear/eye clean, fragrant spritz, and treat